Player Wellbeing First

Responsible Gaming
at eeebet

At eeebet, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience healthy and enjoyable — always.

21+ Only
Gambling is for adults aged 21 and above only.
If you or someone you know needs help, reach out.
Quick Self-Check

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a break or seek support.

  • Do you spend more than you planned when playing?
  • Do you chase losses to try to win back money?
  • Has gaming affected your relationships or work?
  • Do you feel anxious or irritable when not playing?
21+
Minimum Age Requirement
24/7
Support Available
5+
Player Protection Tools
100%
Committed to Safe Play

Our Player Protection Commitments

eeebet has built responsible gaming into the core of our platform — not as an afterthought, but as a fundamental part of how we operate for every Filipino player.

Age Verification (21+)

eeebet strictly enforces the 21+ age requirement in line with Philippine gaming regulations. Every new account undergoes identity verification to confirm the player's age before any real-money gaming is permitted. We do not allow minors to access our platform under any circumstances.

Deposit Limits

Take control of your spending by setting daily, weekly, or monthly deposit limits on your eeebet account. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period — so you always have time to reconsider before spending more.

Session Time Limits

It's easy to lose track of time when you're in the middle of an exciting game. eeebet lets you set session time reminders and hard limits so you can decide in advance how long you want to play. When your limit is reached, the platform will notify you and can automatically end your session.

Cooling-Off Periods

Need a short break? eeebet's cooling-off feature lets you pause your account for a defined period — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in or place bets. This gives you space to reflect without the permanence of full self-exclusion.

Self-Exclusion

If you feel that gaming has become a problem, eeebet's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and you will be removed from all marketing communications. This is a serious and binding commitment.

Reality Checks

eeebet's reality check feature sends you periodic in-game notifications showing how long you've been playing and how much you've spent or won during the session. These gentle reminders help you stay grounded and make informed decisions about whether to continue playing.


Warning Signs of Problem Gambling

Responsible gaming starts with awareness. Recognizing these warning signs early — in yourself or someone you care about — can make a real difference.

Chasing Losses

Continuing to play or increasing bet sizes in an attempt to recover money that has already been lost. This is one of the most common and dangerous patterns in problem gambling.

Gambling Beyond Your Means

Using money intended for rent, bills, groceries, or other essential expenses to fund gambling. Borrowing money from family, friends, or lenders specifically to gamble is a serious warning sign.

Hiding Your Gambling

Feeling the need to conceal how much time or money you spend on gambling from family members, partners, or friends. Secrecy and dishonesty around gambling are strong indicators of a developing problem.

Emotional Dependence

Gambling to escape stress, anxiety, depression, or personal problems. Using gaming as a coping mechanism rather than for entertainment can quickly lead to dependency.

Neglecting Responsibilities

Missing work, school, or family commitments because of gambling. Allowing gaming to take priority over important relationships and obligations in your daily life.

Inability to Stop

Repeatedly trying to cut back or stop gambling but finding yourself unable to do so. Feeling restless, irritable, or anxious when attempting to reduce or quit gambling activity.

If you recognize any of these signs in yourself or someone close to you, please do not wait. Contact eeebet's support team immediately to activate self-exclusion or cooling-off tools, or reach out to a professional counseling service. Early intervention makes a significant difference.


How to Use Our Protection Tools

All of eeebet's responsible gaming tools are available directly from your account dashboard. Here's how to access and activate each one — it only takes a few minutes to put safeguards in place.

1
Log In to Your eeebet Account

Access your account using your registered email and password. If you have forgotten your credentials, use the account recovery option on the login page.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu to access all player protection tools.

3
Choose and Activate Your Tool

Select the tool that best fits your needs — deposit limits, session limits, cooling-off, or self-exclusion. Follow the on-screen prompts to confirm your settings.

4
Contact Support if Needed

If you need help activating any tool or want to request self-exclusion urgently, our support team is available 24/7 via live chat or email at .

Set a maximum amount you can deposit into your eeebet account over a chosen time period. Options include:

  • Daily limit: Maximum deposit per calendar day (e.g., ₱500/day)
  • Weekly limit: Maximum deposit across a 7-day rolling period
  • Monthly limit: Maximum deposit across a 30-day rolling period

Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period to give you time to reconsider. You can set limits in your Account Settings under "Responsible Gaming."

Control how long you play in a single session. You can set:

  • Session reminders: Pop-up notifications at intervals you choose (e.g., every 30 minutes) showing your session duration and net result
  • Hard session limits: Automatically end your session after a set number of hours, regardless of game outcome

Reality checks are enabled by default for all eeebet accounts. You can customize the frequency or disable them (though we strongly recommend keeping them active).

A cooling-off period temporarily suspends your eeebet account. Available durations:

  • 24 hours
  • 1 week
  • 2 weeks
  • 4 weeks
  • 6 weeks

During a cooling-off period, you cannot log in, deposit, or place bets. Any pending withdrawals will still be processed. You will also be removed from all promotional communications for the duration. The cooling-off period cannot be shortened once activated.

Self-exclusion is a binding commitment to stop gambling on eeebet for an extended period. Options include:

  • 6 months
  • 1 year
  • 5 years
  • Permanent exclusion

Once self-exclusion is activated, your account is immediately suspended. You will be removed from all marketing lists. Any remaining balance will be returned to your registered payment method (GCash, PayMaya, or bank account). Self-exclusion cannot be reversed before the chosen period expires. If you wish to self-exclude urgently, contact our support team directly at .

eeebet provides a full, transparent history of your gaming activity. From your account dashboard you can view:

  • Complete deposit and withdrawal history with timestamps
  • Game-by-game betting history and outcomes
  • Net win/loss summaries by day, week, and month
  • Total time spent on the platform per session and cumulatively

Reviewing your activity history regularly is one of the most effective ways to stay aware of your gambling habits and catch any concerning patterns early.


Self-Assessment Questionnaire

This questionnaire is based on internationally recognized responsible gaming frameworks. Answer honestly — your responses are private and are not recorded by eeebet.

If you answer "Yes" to 3 or more of the following questions, we strongly encourage you to use eeebet's responsible gaming tools or seek professional support.

Q1

Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?

Q2

Have you ever borrowed money or sold personal belongings to fund your gambling?

Q3

Do you find yourself thinking about gambling frequently, even when you are not playing?

Q4

Have you tried to cut back or stop gambling but found it difficult or impossible to do so?

Q5

Do you gamble to escape from stress, personal problems, or negative emotions?

Q6

Have you ever lied to family members or friends about how much time or money you spend gambling?

Q7

Has gambling ever caused significant problems in your relationships, work, or financial situation?

Q8

Do you feel the need to gamble with increasingly larger amounts of money to get the same level of excitement?

Remember: Recognizing a problem is the first and most important step. eeebet's support team is available 24/7 and will never judge you for reaching out. You can also activate self-exclusion or a cooling-off period at any time from your account settings.


eeebet's Commitment to Safe Play

Responsible gaming is not just a checkbox for eeebet — it is a core part of how we operate. We are committed to maintaining a gaming environment that is fair, transparent, and safe for every Filipino player, whether you're in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

eeebet operates within the Philippine gaming regulatory framework overseen by PAGCOR (Philippine Amusement and Gaming Corporation). PAGCOR's responsible gaming guidelines form the foundation of our player protection policies, and we work continuously to meet and exceed those standards.

Our responsible gaming program includes staff training, regular audits of our player protection tools, and ongoing review of player activity patterns to identify and assist players who may be at risk. We take our duty of care to our players seriously.

PAGCOR Responsible Gaming: PAGCOR promotes responsible gaming across all licensed operators in the Philippines. For more information about PAGCOR's responsible gaming initiatives and resources, visit the PAGCOR website directly or contact their player assistance hotline.

Our Responsible Gaming Principles
Strict 21+ Age Enforcement

All players must verify their age before accessing real-money games. No exceptions.

Transparent Odds and Game Information

eeebet provides clear information about game rules, return-to-player rates, and the nature of gambling outcomes.

No Pressure Marketing

eeebet does not send promotional materials to players who have activated responsible gaming tools or self-exclusion.

Fast Self-Exclusion Activation

Self-exclusion requests are processed immediately — no waiting period, no barriers.

Confidential Support

All responsible gaming requests and support interactions are handled with complete confidentiality and without judgment.


Need Help? We're Here

Whether you want to activate a protection tool, talk to someone about your gaming habits, or request self-exclusion, eeebet's support team is ready to help — any time of day or night.

24/7 Live Support

Our support team is available around the clock via live chat on the eeebet platform. For responsible gaming requests, simply mention it and our team will prioritize your case immediately.

Email Support

Send your responsible gaming request or query to our dedicated support address. We aim to respond to all responsible gaming emails within 2 hours.

Account Self-Service

All responsible gaming tools — deposit limits, session limits, cooling-off, and self-exclusion — are available directly from your eeebet account dashboard under "Responsible Gaming."

Go to My Account

21+ Only — Play Responsibly

Ready to Play? Play Smart.

eeebet is a place for entertainment — not a way to make money or solve financial problems. Set your limits before you start, stick to your budget, and remember: the best gaming session is one you enjoy and walk away from feeling good.

By registering, you confirm you are 21 years of age or older and agree to our Terms & Conditions and Privacy Policy.