eeebet Frequently Asked
Questions

The minimum age to register and play at eeebet is 21 years old. This is in line with Philippine law governing casino-style online gambling. We take age verification seriously — accounts found to belong to underage players will be immediately suspended and any winnings forfeited. If you are under 21, please do not attempt to register.

No. Each player is allowed only one account at eeebet. Creating multiple accounts is a violation of our Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you've forgotten your login details, use the password reset option on the Login page rather than creating a new account.

eeebet requires identity verification before processing your first withdrawal. You'll need to submit a clear photo of a valid government-issued ID — accepted documents include:

• Philippine passport
• SSS / GSIS ID
• Driver's license
• PhilSys National ID
• Voter's ID

Upload your documents through the verification section in your account dashboard. Most verifications are completed within 24 hours. Once verified, your withdrawal limit increases and future withdrawals are processed faster.

Go to the Login page and click "Forgot Password." Enter the email address linked to your account and we'll send you a password reset link. The link expires after 30 minutes for security reasons. If you don't receive the email within a few minutes, check your spam folder. Still having trouble? Contact our 24/7 support team via live chat inside the app.

eeebet supports a wide range of Philippine payment methods so you can fund your account easily:

• E-wallets: GCash, PayMaya (Maya)
• Online banking: BPI, BDO, Metrobank, UnionBank, Landbank
• Over-the-counter: 7-Eleven (Cliqq), Cebuana Lhuillier, M Lhuillier
• Cryptocurrency: USDT (TRC-20), Bitcoin

All transactions are processed in Philippine Peso (₱). No foreign currency conversion fees apply for PHP deposits.

The minimum deposit at eeebet is ₱50 — one of the lowest in the Philippine online casino market. This makes eeebet accessible whether you're a casual player in Cebu or a high roller in Makati. There is no maximum deposit limit, though very large deposits may require additional verification for security purposes.

Most deposits are credited instantly. GCash and PayMaya deposits typically reflect in your eeebet balance within seconds. Online bank transfers may take up to 15 minutes depending on your bank's processing time. Over-the-counter payments can take up to 2 hours after the transaction is confirmed at the payment outlet. If your deposit hasn't appeared after the expected time, contact our support team with your transaction reference number.

eeebet does not charge any fees on deposits. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees. We recommend checking with your payment provider before depositing. Cryptocurrency deposits may incur network fees depending on blockchain congestion at the time of the transaction.

Log in to your eeebet account, go to the Cashier section, and select "Withdraw." Choose your preferred withdrawal method — GCash, PayMaya, or bank transfer — enter the amount, and confirm. Make sure your account is verified (KYC complete) before submitting your first withdrawal request. Withdrawals are sent to the same payment method you used to deposit whenever possible.

eeebet processes most withdrawal requests within 1 hour during business hours. GCash and PayMaya withdrawals are typically the fastest — funds usually arrive within minutes once approved. Bank transfers may take 1–3 business hours depending on your bank. Withdrawals submitted during peak hours or requiring additional review may take up to 24 hours. We aim to be one of the fastest-paying online casinos for Filipino players.

The minimum withdrawal amount is ₱100. Maximum withdrawal limits vary by payment method and account verification level. Verified accounts enjoy higher daily withdrawal limits. For specific limits applicable to your account tier, check the Cashier section after logging in or contact our support team.

Common reasons for a rejected withdrawal include:

• Account not yet verified (KYC incomplete)
• Active bonus wagering requirements not yet met
• Withdrawal amount below the minimum threshold
• Mismatch between account name and payment account name
• Suspected fraudulent activity triggering a security review

If your withdrawal was rejected, you'll receive a notification explaining the reason. Contact our 24/7 support team if you need further clarification.

eeebet offers a curated selection of top-quality casino games across multiple categories:

• Fish Shooting: Ocean Lord, Diving
• Slots: Piggy Gold, 1001 Nights, Ganesh Fortune
• Live Dealer: MG Live (baccarat, blackjack, roulette, game shows)
• Adventure: Plants vs Dino

New games are added regularly. Check the Game page for the latest additions.

Yes — all eeebet games use a certified Random Number Generator (RNG) to ensure every outcome is completely random and fair. RTP (Return to Player) is the percentage of total bets a game returns to players over time. For example, a 97% RTP means that for every ₱100 wagered, the game returns ₱97 on average over millions of spins. eeebet's games range from 96.5% to 98.1% RTP — among the highest available in the Philippine online casino market. RTP figures are independently audited.

Absolutely. All eeebet games are fully optimized for mobile play on both Android and iOS devices. You can play directly in your mobile browser with no download required, or download the eeebet app from the App page for the best experience. The app loads faster, uses less data, and supports push notifications for promotions and account updates. Whether you're in Quezon City or Davao, eeebet plays smoothly on any modern smartphone.

Minimum bets vary by game type. Slot games start as low as ₱1 per spin, making them ideal for casual players. Fish shooting games like Ocean Lord and Diving start at ₱5 per shot. MG Live dealer tables start at ₱50 per hand. There are also high-roller tables available for players who prefer larger stakes. Check each game's lobby for the specific bet range before you start playing.

New eeebet players receive a welcome bonus on their first deposit. The bonus is credited automatically once your first deposit is confirmed — no promo code needed. The exact bonus percentage and maximum amount are displayed on the registration and deposit pages. Welcome bonuses are subject to wagering requirements, which means you need to wager the bonus amount a certain number of times before withdrawing bonus-derived winnings. Full terms are available on our Terms & Conditions page.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw winnings generated from that bonus. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus funds become withdrawable. Different games contribute differently to wagering — slots typically contribute 100%, while live dealer games may contribute less. Always check the specific terms for each promotion.

Yes — eeebet regularly runs promotions for existing players including:

• Weekly reload bonuses on deposits made every Monday
• Cashback offers — get a percentage of your net losses back
• Seasonal promotions tied to PBA season, NBA Finals, and Filipino holidays like Pasko, Undas, and Fiesta season
• Referral bonuses when you invite friends who register and deposit
• VIP loyalty rewards for high-volume players

Check your account dashboard or the promotions section regularly so you don't miss out.

eeebet takes responsible gaming seriously. We provide the following tools to help you stay in control:

• Deposit limits — set daily, weekly, or monthly deposit caps
• Session time reminders — get notified when you've been playing for a set duration
• Loss limits — cap how much you can lose in a given period
• Self-exclusion — temporarily or permanently block yourself from accessing your account
• Reality checks — on-screen pop-ups showing your session time and net balance

These tools are available in your account settings. For more information, visit our Responsible Gaming page.

If you feel you need a break from gambling, you can activate self-exclusion directly from your account settings under "Responsible Gaming." Choose a cooling-off period (24 hours, 7 days, 30 days, 90 days) or request a permanent exclusion. During self-exclusion, you will not be able to log in, deposit, or place bets. You will also be removed from all marketing communications. If you need immediate help, contact our support team via live chat and they will process the exclusion right away.

eeebet operates under applicable Philippine gaming regulations and is committed to providing a safe, fair, and transparent gaming environment. We use 256-bit SSL encryption to protect all data and financial transactions. Our RNG systems are independently certified. We follow PAGCOR's responsible gaming guidelines and cooperate fully with regulatory requirements. Your personal and financial information is never shared with unauthorized third parties. For full details, see our Privacy Policy.